Terms and Conditions

Delivery

If your order includes bread we offer delivery on Wednesdays and Fridays only.  Orders made before 2pm on Monday will receive delivery on Wednesday. Orders received before 2pm on Wednesday will receive delivery on the Friday.  Unfortunately we cannot guarantee a time for delivery.  If you are unsure whether you will be in to receive the goods please leave special delivery instructions in the box provided upon confirming your order at checkout (such as ‘please leave in porch’).  If you wish to pre-order your bread for a future date please specify in the delivery instructions box which date you wish to receive it.

We can only offer delivery of products to customers in England and Wales at the moment.  We cannot deliver to Ireland or Scotland unfortunately. All our products are securely packed in food safe materials and sent out on a next working day service.  All orders will be subject to a delivery and handling fee of £5.00 plus VAT.

Delivery dates may be affected by public & Bank holidays.

Cancelling Orders

We will accept any cancelled orders for bread if notified by 10am the day before delivery is due.  Please contact us on 01934 832135 to cancel an order, giving your reference number and the date the order was placed.  You will have a confirmation email from us once the order is cancelled.  Orders for non-bread products can be cancelled up to 12pm the day before delivery is due.

Returns and Refunds

We hope you’re happy with our products and service.  If you’re not let us know (negative feedback is just as important as positive) and we will offer you a full refund.  Refunds will only be processed if we are notified within 7 days of your receipt of goods and your order is returned to us in the original packaging.

Payment and Taxes

We accept online payment in a secure environment provided by RBS worldpay.  Payment can be made by the following cards – Visa, Mastercard, JCB, Visa Electron and Maestro.  All transactions are in pounds sterling (£).  All prices displayed are correct at the time of publication.  Where necessary VAT will be added during the checking out process at the current rate at the time of purchase.

Copyright

The contents of this website are the copyright trademark of Pullins Bakers Ltd with all rights reserved.  The copying, modification or use of any material from the site must have prior consent.

A Contract between the customer and Pullins Bakers Ltd will only exist once an order has been accepted, at which point the buyers credit/debit card will be charged for the value of the goods ordered. This does not affect the customer's statutory rights. Prices and availability of goods is subject to change without notice.

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.  If you are unhappy with any of the terms please contact us.